Terms & Conditions
Payment
1. All cheques must be crossed and made payable to
Maju Food Solutions Sdn Bhd
Bank: Hong Leong Bank
AC# 056 00 365810
2. An interest rate of 1.5% per month will be applied to all overdue account without prior notice.
3. Please e-mail us the bank-in-slip to majufoodsolutions@gmail.com for accounting purposes.
4. By engaging our services, you agree to our Terms and Conditions policy on this page
Confirmation & Payment Policy
- RM2,000 (non-refundable) : to block the date
Cancellation Policy
Cancellation made within
– 14 days before event will incur a 100% fee
– Request to reduce headcount within 48 hours to the event will incur a 50% wastage fee based on the no. of pax reduced.
- Confirmation of headcounts and selection of menu at least 14 days before event
General T&C
*Craftnmix reserves the right to replace items with “Chef’s Choice” from the original request without prior notice due to any unseen circumstances, especially for orders that are confirmed with less than 7 working days from the event date.
*Duration for the services is for 4 hours only. Should you wish to extend please inform management in advance and additional charges apply.
*Craftnmix is not responsible for any damages/missing items/running flow for beverages that are not prepared from our team.
* Client must be at the premise or assign a person in charge to confirm the set-up and to ensure requirements are met. No dispute will be entertained after the installation has been done & vendors have left the event venue.
*For venues that are not on the ground floor. Please ensure that there is an accessible service lift that is near the loading bay. Should there be no service lift, a handling fee of RM150 and up will be applied.
*Please ensure that a proper parking area and loading bay approval form (if necessary) are provided for Craftnmix to avoid any delays.
*Craftnmix will not be held liable for any delay in the service if no parking will be provided.
*Craftnmix is not responsible for any delay caused by changes on the service type, time and venue by clients within 48 hours.
*Craftnmix will not be held responsible for any delay if the address given is not showing in google maps.
* Craftnmix does not use the client’s items. Should you require us to perform such duties, we do not accept any liability for damage/missing to any items.
*Craftnmix will not be held responsible/liable for the food quality or food contamination if there are outside food and beverage produced by 3rd party.
*Payment should be made in person or collected by an authorized Craftnmix employee only.
*Craftnmix reserves the right to reject/add additional charges for any order due to unforeseen circumstances.”
*Craftnmix will not be held responsible for any deficiency in the quality of the food and if the event does not turn out to be a success if caused by natural disasters, riots, strikes, malicious damages and other unforeseen circumstances.
*Craftnmix will not be responsible for any deficiency in the desired food quality if changes are requested within 48 hours.
*Craftnmix reserves the right not to show up on the event day with notice if cases are due to strikes, natural disasters, riots, malicious damages, major political activities and other unforeseen circumstances.
*Craftnmix will not entertain any dispute of beverage arrangement 24 hrs after the event.
*All Packages are subject to potential modifications or termination without advance notification.
NOTE: Prices are subject to change without prior notice.